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Frequently Asked Questions

 

Application Technical Requirements
 General Requirements
Is the system bilingual (Spanish and English)? img_yes
Is the database structure provided with the system? img_yes
Is the database structure provided with the system? img_yes
Is it possible to implement the solution by modules
or functionality?
img_yes

Self Monitoring
Does the system monitor its own operation and log all exceptions? img_yes
Is the failure of a storage management event supported? img_yes

System Audits
Does the system include queries and reports to assist in assuring data integrity? img_yes
Does the system search for orphan records (e.g., documents with no linkages, items with no supporting documents, etc.)? img_yes
Does the system provide configurable methods to perform security audits for Object access, Group Access, Role Access, etc? img_yes
Can the system record the history of all system administration changes, and list who did the change? img_yes
Does the system provide tools to audit user ids? img_yes
Does the system provide tools to audit last access date, time and location? img_yes
Does the deletion of users, groups or other objects in the system maintain the integrity of the audit trails? img_yes
Does the system monitor all user actions and log them for future reference? (Reports should be available by user, by object, by task, by privilege used. This could be used to substantiate security violations or investigate system problems). img_yes

Documentation
Is the documentation on-line? img_yes
Is documentation provided in Spanish and English? img_yes
Is hard-copy documentation provided? img_yes

On-Line Help
Are all the messages to the end user in the same language ( English or Spanish)? img_yes

System Architecture
Is ZOE product architecture object-oriented? img_yes
Does the system have the flexibility to add new input/output interfaces? img_yes
Does the application include tools to develop interfaces? img_yes
Is the solution a real time system? img_yes
Does the system utilize batch processing? img_yes

Data Archive
Is the system adaptable to current and emerging data storage devices as easily defined by the system administrator? img_yes
Does the system support regular backups in accordance with accepted industry practices and standards and data recovery capabilities, especially the capability for synchronizing object and meta-data storage? img_yes

Security
Is the access to the application restricted at all levels? img_yes
Does the system have a security module to be managed by the system administrator? img_yes
Does the system have the ability to log all the users that access the system, including the administrators? img_yes
Does the system provide group based security? img_yes
Does the system provide role based security? img_yes
Does the system provide record level security? img_yes
Does the system provide field level security? img_yes
Does the system provide protection of system commands by user privilege requirements? img_yes
Does the system provide a configurable audit trail of access, creation, modification for each object and record? img_yes
Does the system provide reporting of last system access for users? img_yes
Does the system manager determine the number of users or sessions, and terminating “hung” or unusable sessions? img_yes
What are the security module policies and at what level can they be modified? img_yes
Does the security module allow the user to modify his/ her password? img_yes
Does the security module force the user to change his/ her password periodically? img_yes
Does the security module allow the same user to access the system from two different workstations? Can this parameter be modified? img_yes
Does the system have a log with all the accesses to the different options of the system? img_yes
Does the log register all the delete/update transactions? img_yes
Does the log register the time and date of the transactions? img_yes
Are the security tables secured?. ( I.e. encrypted)
Is the system able to block options according to the process flow?
img_yes

General Processes and Parameters
Does the application support multiple companies and plants? img_yes
Is the system flexible to add new input/output interfaces? img_yes
Has the application been audited to evaluate its compliance with all applicable U. S. and Mexico Trade Laws? img_yes
Does the application support automatic electronic data transfer EDI? img_yes
Can the system distinguish the relation between an invoice and a manifest? img_yes
Do the catalogs have options to copy, add, and modify information? img_yes
Does the system display on the screen the active federal tax id number at which the user is working? img_yes
Can the system consolidate documents (invoice relationship)? img_yes
Does the system allow to print a label with the brand, model, serial number, and pedimento at the time machinery is being registered? img_yes
Does the system maintain a history of the exchange rates applied? img_yes
Is the system capable of interfacing with the inventory system? img_yes
Does the system have an error checking routine? img_yes
Does the system have a discharge routine based on specific parameters? img_yes
Does the system have an HTS catalog that lets one quickly change HTS's of part numbers? img_yes
Does the system have control of shortages? img_yes
Can the system be updated (processes, databases, etc) as a result of regulatory changes within 24 hours of publication in the Diario Official? img_yes
Can the system be accessed remotely (ie distribution center)? img_yes
Is the system flexible enough to be integrated with an imaging system that permits the display ofn digital documents according to the information in the system? img_yes
Does the system support Electronic Data Transmission (to broker, service maquila, other maquilas, or any other parties as needed)? img_yes

General Maintenance, Controls and Parameters
Does the system manage all Mexico's exports programs (PITEX/Maquiladora. img_yes
Does the system identify part numbers by material type, and can a finished good be differentiated from a component, or packaging? img_yes
Can the system relate part numbers with their suppliers' code, origin certificates, expedition dates, and status? img_yes
Does the system have a catalog of units of measure (English / Metric)? img_yes
Does the system have a BOM catalog (parts structure) for imported components with efective date. img_yes
Does the system have a catalog of internal classifications for the materials identification? img_yes
Does the system maintain a catalog of the various potential Mexican Duty Rates like Nafta, PROSEC, Antidumping duty? img_yes
Does the system support special formats for the miscelanea fiscal? img_yes
Does the system have the capability to update the tables of standard and preferential duties according to an authorized agency (EDICOMEX) within 24 hours of a change? img_yes
Does the system have a catalog for scrap classification? img_yes
Does the system have a catalog for SAAI-M3 including appendix of Annex 22? img_yes
Does the system have the ability to create unique identifiers for the invoices (raw material, finished goods, returned material, samples. img_yes
Does the system have a control for the peso/dollar conversion factor and register the exchange rate on a daily basis? img_yes
Does the system have a catalog of bundles or packing types? img_yes
Does the system have a catalog of suppliers and industrial processes? img_yes
Does the system have a clients catalog? img_yes
Does the system have a catalog of transportation companies? img_yes
Does the system have a catalog of apoderados and legal representatives? img_yes
Does the system have a catalog of INPC (National Consumer Price Index)? img_yes
Can the system support fields of 30 characters for machinery and equipment data such brand, model, and serial number? img_yes
Does the system have a catalog of the applicable fees and duties to be assessed? img_yes

Generation of Importation Invoices
Does the system generate a detailed list that can be reviewed before the generation of an invoice? img_yes
Does the invoice generation comply with the rules for U. S. and Mexican Customs? img_yes
Does the system generate raw material invoices according in conformance with U. S, and Mexican Customs Regulations? img_yes
Does the system generate machinery and equipment invoices? img_yes
Does the system generate the file with the invoice information content for the U. S. Customs in a format that can be sent to the broker electronically? img_yes
Does the system have the ability to electronically receive a response from the Customs brokers? (See previous requirement) img_yes
Can the system send and receive data from Customs brokers electronically? img_yes
Is the system capable of receiving and generating electronic shipping notices. img_yes
Does the system generate the U. S. Broker file for machinery and equipment? img_yes

Generation of Exportation Invoices
Does the system include on the U. S. exportacion invoices the description of parts, country of origin, certificate of origin, and supplier code? img_yes
Besides the legal requirements, is the system flexible enough to add complementary information on the invoice? img_yes
Can the system cancel Mexican import balances based on export invoices? img_yes
Does the system reduce Mexican Saldo balances on a FIFO(First In First Out), part number, BOM, and/or different UM (Unit of Measure)? img_yes
Can the system cancel a partial and or complete Mexican Pedimento Saldo balance of a specific import of Machinery and Equipment? img_yes
Does the system cancel the Mexican Import Saldos for scrap on the basis of a part number or family basis? img_yes
Can the system cancel balances by rework type? img_yes
Is the system capable of accounting for packing material as a member of the bill of material and/or as an indirect material? img_yes

Inventory Returns
Does the system generate inventory returns? img_yes
Can the system reverse a saldo balance cancelation? img_yes
Does the system generate inventory return documents for finished goods? img_yes
Does the system generate inventory return documents for machiney and equipment? img_yes
Does the system generate inventory return documents for repairments? img_yes
Does the system generate inventory return documents for unfinished goods and scrap? img_yes
Does the system generate the Inward Cargo Manifest? img_yes

Generation of Inventories (Importation Balances)
 Does the system keep customs balances by part number, country of origin, import invoice, and import pedimento? img_yes
Does the system keep machinery and equipment information by pedimento, country of origin, date, brand, model, serial number, and internal identification number? img_yes
Does the system validate importation permits? img_yes
Does the system track Maquila movements that reflect the accurate inventory records for all parts? img_yes
Does the system have an unlimited number of components or subassemblies that can exist in a single BOM? img_yes
Does the system identify saldo balances by material type (packing,finished goods,rework)? img_yes

Control of Pedimentos
Does the system generate all types of pedimentos (regimen changes, definitive, virtual, rectified)? img_yes
Can the system transfer information between plants? img_yes
Can the system generate transactions between the legal enities of the same foreign parent? img_yes
Does the system consolidates importation pedimentos by raw material, finished goods, and machinery and equipment? img_yes
Does the system have the ability to strategically select between NAFTA, Prosec, duty rates? img_yes
Can the system perform a change of regimen for raw material? img_yes
Does the system provide detail of the invoices related to the importation pedimento? img_yes
Does the system generate invoices related to an exportation pedimento (SITA 24 exportation)? img_yes
Can the system copy pedimentos for rectification? img_yes
Does the system comply with SAAI M3 INTERFACE? img_yes
Does the system generate the SAAI registers report for Customs? img_yes
Can the system provide a warning of pedimentos (both component and machinery and equipment) soon to expire? img_yes
Can notes and indicators be listed at the classification heading level? img_yes
Can the pedimento be reviewed before it is finalized and printed? img_yes

General Reports
Does the system have a user friendly Report Writer feature built in? img_yes
Can reports be printed, displayed on screen, and saved on electronic media (Excel, ASCII file, EMAIL? img_yes
Does the system have all the reports required by Annex 24 and audit reports? img_yes
Does the system have the flexibility to generate and print special forms? img_yes
Does the system generate a full calculation report of Article 303? img_yes
Does the system generate an inventory report by day and period? img_yes
Does the system generate a report of import entry summaries' discharges? img_yes
Does the system generate an entry summary (pedimentos) report by part number? img_yes
Can the system generate a Maquila cycle report for each export pedimento? img_yes
Does the system generate a waste report by part number? img_yes
Does the system generate a report of pedimentos printed by invoice? img_yes
Does the system generate a report of out of date pedimentos by raw material and / or waste? img_yes
Does the system generate a report of total pieces of finished goods exported in a range of dates, breaking by domestic and foreign materials including costs for each segment? img_yes
Does the system facilitate the generation of INEGI reports including Import and Export transaction in pesos and the number of employees, and Annual Report? img_yes
Does the system generate a parts report? img_yes
Does the system generate a material types report? img_yes
Does the system generate a report of duties and tariffs? img_yes
Does the system generate a report of parts structures? img_yes
Does the system generate a report of materials by type? img_yes
Does the system generate the INEGI monthly report? img_yes
Does the system generate the Maquila operations annual report for SECOFI (Secretary of Economy)? img_yes
Does the system generate an importation report by material type? img_yes
Does the system generate an importation report of hazardous materials? img_yes
Does the system generate a total pedimentos report by material type? img_yes
Does the system generate an importations report of machinery and equipment by ID numbers? img_yes
Does the system generate a rectified pedimentos report? img_yes
Does the system generate an importation manifests reports img_yes
Does the system generate an auxiliary importation report? img_yes
Does the system generate a discharge of pedimentos report? img_yes
Does the system generate a report of the expiration dates for raw material? img_yes
Does the system generate a report of the expiration dates for machinery and equipment? img_yes
Does the system generate a report of pedimentos with electronic payment? img_yes
Does the system generate a report of machinery and equipment exportations? img_yes
Does the system generate a report of models in repair, importation versus exportation? img_yes
Does the system generate a report of exportation manifests loads? img_yes
Does the system generate a report of importation balances for audit purposes? img_yes
Does the system generate a report of raw material by part number, and pedimento? img_yes
Does the system generate a report of machinery and equipment by type and date? img_yes
Does the system generate a report of machinery and equipment by pedimento? img_yes
Does the system generate a report of machinery and equipment by material class? img_yes
Does the system generate a report of machinery and equipment by brand, model and serial number? img_yes
Does the system generate a report of machinery and equipment by date and pedimento? img_yes
Does the system generate a report of machinery and equipment balances by type and date? img_yes
Does the system generate a report of machinery and equipment balances by pedimento? img_yes
Does the system generate a report of machinery and equipment balances by material class? img_yes
Does the system generate a report of machinery and equipment balances by brand, model and serial number? img_yes
Does the system generate a report of machinery and equipment balances by date and pedimento? img_yes

Audit Reports
Does the system generate a report of discharges of importation pedimentos? img_yes
Does the system generate a report of importation pedimentos for audit purposes? img_yes
Does the system generate a report of importation invoices for audit purposes? img_yes
Does the system generate a detailed report of inbound and outbound pedimento balances? img_yes
Does the system generate a report of importation and exportation by semester? img_yes
Does the system generate a detailed report of pedimentos? img_yes
Does the system generate a report of pedimentos by date? img_yes

Annex 24
Catalogs
Does the system have a catalog of classes of materials that comply with Annex 24? img_yes
Does the system maintain the following taxpayer information?
-Business name
-Federal Tax Registration Code
-Legal address and the Industrial Plant address
-Main Activity
img_yes
Does the system maintain registration or authorization numbers given by the Secretariat of Economy (SE) for:
-Maquila
-PITEX
-ECE
-RECIME, and/or PROSEC?
img_yes
Does the system maintain a master of raw materials with the following data?
-Part number or ID code
-Description
-Importation Harmonized Tariff Number (HTN)
-Measure unit
img_yes
Can the system classify materials, parts and components in the following categories?
-Raw materials, parts and components that are incorporated in the productive process.
-Materials used in the productive process.
-Fuels consumed in the productive process.
-Lubricants consumed in the productive process.
-Auxiliary materials, spare parts and equipment consumed in a period no longer than 18 months into the productive process.
-Other materials consumed in the productive process.
-Containers and packs.
-Labels and brochures
img_yes
Does the system maintain a master of products or bill of materials that identifies each of the goods used in the production of export goods? Data must include:
-Part Number or ID code
-Description
-Exportation Harmonized Tariff Number (HTN)
-Measure Unit
img_yes
Does the system maintain a master of suppliers with the following information?
-Code or number identification given by the company
-Name
-Federal tax registration code
-Legal address and the Industrial Plant address.
-CURP (If applies)
img_yes
Does the system maintain for Mexican suppliers the registration or authorization number given by the SE for Maquila, PITEX, RECIME, National Supplier, and/or PROSEC? img_yes
Does the system maintain a master of customers with the following information?
-Code or number identification given by the company
-Name
-Tax number for foreign customers
-Tax registration code or RFC
-CURP
-Legal Address and the Industrial Plant address
img_yes
.Does the system maintain for Mexican customers registration or authorization number given by the SE for Maquila, PITEX, ECEX, Automotive Industry or Vehicle Manufacturer, and PROSEC? img_yes
Does the system maintain a master of Customs Agents with the following information?
-Code or number identification given by the company
-Name
-Federal tax registration code and, if applies, the CURP
-Customs license number (patent)
-Legal address
img_yes
Does the system maintain a master of maquila subcontractors with the following information?
-Code or number identification given by the company
-Name, Federal tax registration code and, if applies, the CURP
-Legal Address
-Date and number of the authorization given by SE for Transformers, and Sub-maquila
img_yes
Does the system maintain a master of Fixed Assets separate from the raw materials master? img_yes
Does the master of Fixed Assets includes the following information?
-Code or number identification given by the company
-Description
-Importation Harmonized Tariff Number (HTS)
img_yes
Does the system allow to have different Fixed Assets categories? Including:
-Containers and trailer boxes.
-Machinery, equipment, tools, instruments, molds and spare parts destined to the productive process.
-Equipment for pollution control; for research or training, industrial security, telecommunications and compute, laboratory, measuring, product testing or quality control, as well as those that intervene in the productive process related to the exported products.
-Equipment for management development.
img_yes

Input Modules
Does the system include an Importation Module that lets one enter and show the following data:
-Date of the import entry summary (pedimento de importacion)
-Number of the import entry summary
-Entry summary key code
-Customs key code or customs section
-Origin of the goods
-Data of the goods (code, description, tariff number)
-Goods quantity
-Custom value of the goods.
-Unit custom value of the goods
-General Import Tariff Fee that corresponds to the goods (Preferential fee, PROSEC fee, 8th Rule, TIGI General fee).
img_yes
Does the system include a Local Materials Module for similar and identical goods used in productive processes?
including the following:
-Information of the goods according to the Materials Information (code, description, tariff number)
-Origin of the goods
-Goods quantity.
img_yes
Does the system include an exportation, return or transfer module that includes the following:
-Date of the exportation, return or transference
-Number of the entry summary
-Entry summary key code
-Customs key code or customs section
-Good origin (Maquila, PITEX, ECEX)
-Key code of the country of destiny
-Origin of the goods
-Data of the goods (code, description, tariff number)
-Goods quantity
-Commercial value of the goods.
img_yes
Does the system include a nationalization module (regime change)? Including:
-Entry Summary Date
-Entry Summary Number
-Customs and Section Code
-Merchandise Data (Code, description and tariff number)
-Merchandise Quantity
-Merchandise´s Custom Value.
img_yes
Does the system include a Residue Module to control generation and destination of waste or scrap? img_yes
Does the system include a module of Complementary Industrial Processes that includes:
-Third Party Data (Code and Name)
-Industrial Processing Specifications
-Delivered materials description, quantity and handed date
-Notice´s date, that should be presented at Local Fiscal Audit (SHCP)
-Description and quantity of the received product and reception date.
img_yes
Does the system include a module of Fixed Assets with the capability to handle Temporary Import, Return or Transfer, Nationalization, and Donation?. img_yes

Audit Reports
Can the system generate the following reports?
-Report of the data in each of the catalogues and modules of this Annex.
-Report of the goods which temporary import period has expired
-Report of the discharged goods by exportations
-Report of the discharged goods by returns
-Report of the discharged goods by transference
-Report of the discharged goods by change of regime
-Report of the discharged goods by scrap
-Report of the discharged goods by leakage
-Temporary imported goods balance
-Report of the rectification and changes of data suffered in the system
-Annual tax report of Maqiula
-Annual report of international trade operations (PITEX annual report)
-Report of international trade operations (RECIME six month report)
-ECEX annual report
-Informative report A-16. Report of goods received with 0% Value Added Tax (VAT)
-Informative report A-17. Report of transferred goods with 0% Value Added Tax (VAT).
img_yes

Inventory Control System
Harmonized Tariff Numbers
Does the system establish a relationship between an HTS number and its corresponding duty rate? img_yes
Can HTS numbers be viewed on screen? img_yes

Part Numbers
Can the system relate a part number to it correct scrap HTS? img_yes
Does the system handle conversion factors? img_yes
Can the system input memo notes? img_yes
Can part numbers be viewed on screen? img_yes

Finished Goods
Does the system handle alternative finished goods, and subassemblies? img_yes
Does the system generate indented BOMs? img_yes
Does the system maintain a history file of BOMs? img_yes
Can the bill of materials be consulted on screen? img_yes
Is the system capable of controlling BOM effectivity? img_yes

Import/ Export Pedimentos
Can internal notes be placed on pedimentos? img_yes
Can consolidated pedimentos be identified through the system?? img_yes
Does the system have the capability to capture several invoices? img_yes
Can section totals be displayed on screen? img_yes
Can the merchandise on consignment be identified through the system? img_yes
Can the system select between the various applicable duty rates (MFN,NAFTA, PROSEC, Regla 8va. img_yes
Does the system identify the pedimentos and import facturas used for the Article 303 calculation?s img_yes
Can pedimentos be consulted on screen? img_yes
Does the system discharge out of date pedimento?. img_yes

Mexican Customs
Does the system have a HTS module? img_yes
Does the system have a module of SICEX-Maquila Permits? img_yes
Does the system have a Prosec Module? img_yes
Does the system have a module to capture origin certificates and manufacturing certificates? img_yes
Does the system have an imports module for reworks? img_yes
Does the system have an imports module for repair of machiney and equipment? img_yes
Does the system have an exports module for hazardous material? img_yes
Does the system have an exports module for rework? img_yes
Does the system have an exports module for machinery repairment? img_yes
Does the system have a module for definitive exports (tools, national packs)? img_yes
Does the system has the capability to print a bar code for consolidated invoices and pedimentos? img_yes

U.S Customs
Does the system have a module for U.S. Customs Invoice module (manifesto, packing list, American invoice, invoice summary)? img_yes
Does the system have a module to elaborate cost sheets considering molding process, and stamping? img_yes
Does the system support U.S. Export requirements such as AES (Automated Export System) Option 4? img_yes
Does the system have ABI (Automatic Broker Interchange ) interface capabilities? img_yes
 
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  --If you have a question...


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info@integrads.com.mx - México 01-800-0273049 - USA 1-877-840-6240 - Costa Rica 0-800-0521393.

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