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Frequently Asked Questions
Application Technical Requirements
General Requirements
Is the system bilingual (Spanish and English)?
Is the database structure provided with the system?
Is the database structure provided with the system?
Is it possible to implement the solution by modules
or functionality?
Self Monitoring
Does the system monitor its own operation and log
all exceptions?
Is the failure of a storage management event
supported?
System Audits
Does the system include queries and reports to
assist in assuring data integrity?
Does the system search for orphan records (e.g.,
documents with no linkages, items with no supporting
documents, etc.)?
Does the system provide configurable methods to
perform security audits for Object access, Group
Access, Role Access, etc?
Can the system record the history of all system
administration changes, and list who did the change?
Does the system provide tools to audit user ids?
Does the system provide tools to audit last access
date, time and location?
Does the deletion of users, groups or other objects
in the system maintain the integrity of the audit
trails?
Does the system monitor all user actions and log
them for future reference? (Reports should be
available by user, by object, by task, by privilege
used. This could be used to substantiate security
violations or investigate system problems).
Documentation
Is the documentation on-line?
Is documentation provided in Spanish and English?
Is hard-copy documentation provided?
On-Line Help
Are all the messages to the end user in the same
language ( English or Spanish)?
System Architecture
Is ZOE product architecture object-oriented?
Does the system have the flexibility to add new
input/output interfaces?
Does the application include tools to develop
interfaces?
Is the solution a real time system?
Does the system utilize batch processing?
Data Archive
Is the system adaptable to current and emerging data
storage devices as easily defined by the system
administrator?
Does the system support regular backups in
accordance with accepted industry practices and
standards and data recovery capabilities, especially
the capability for synchronizing object and
meta-data storage?
Security
Is the access to the application restricted at all
levels?
Does the system have a security module to be managed
by the system administrator?
Does the system have the ability to log all the
users that access the system, including the
administrators?
Does the system provide group based security?
Does the system provide role based security?
Does the system provide record level security?
Does the system provide field level security?
Does the system provide protection of system
commands by user privilege requirements?
Does the system provide a configurable audit trail
of access, creation, modification for each object
and record?
Does the system provide reporting of last system
access for users?
Does the system manager determine the number of
users or sessions, and terminating “hung” or
unusable sessions?
What are the security module policies and at what
level can they be modified?
Does the security module allow the user to modify
his/ her password?
Does the security module force the user to change
his/ her password periodically?
Does the security module allow the same user to
access the system from two different workstations?
Can this parameter be modified?
Does the system have a log with all the accesses to
the different options of the system?
Does the log register all the delete/update
transactions?
Does the log register the time and date of the
transactions?
Are the security tables secured?. ( I.e. encrypted)
Is the system able to block options according to the
process flow?
General Processes and Parameters
Does the application support multiple
companies and plants?
Is the system flexible to add new
input/output interfaces?
Has the application been audited to evaluate
its compliance with all applicable U. S. and
Mexico Trade Laws?
Does the application support automatic
electronic data transfer EDI?
Can the system distinguish the relation
between an invoice and a manifest?
Do the catalogs have options to copy, add,
and modify information?
Does the system display on the screen the
active federal tax id number at which the
user is working?
Can the system consolidate documents
(invoice relationship)?
Does the system allow to print a label with
the brand, model, serial number, and
pedimento at the time machinery is being
registered?
Does the system maintain a history of the
exchange rates applied?
Is the system capable of interfacing with
the inventory system?
Does the system have an error checking
routine?
Does the system have a discharge routine
based on specific parameters?
Does the system have an HTS catalog that
lets one quickly change HTS's of part
numbers?
Does the system have control of shortages?
Can the system be updated (processes,
databases, etc) as a result of regulatory
changes within 24 hours of publication in
the Diario Official?
Can the system be accessed remotely (ie
distribution center)?
Is the system flexible enough to be
integrated with an imaging system that
permits the display ofn digital documents
according to the information in the system?
Does the system support Electronic Data
Transmission (to broker, service maquila,
other maquilas, or any other parties as
needed)?
General Maintenance, Controls and Parameters
Does the system manage all Mexico's exports
programs (PITEX/Maquiladora.
Does the system identify part numbers by
material type, and can a finished good be
differentiated from a component, or
packaging?
Can the system relate part numbers with
their suppliers' code, origin certificates,
expedition dates, and status?
Does the system have a catalog of units of
measure (English / Metric)?
Does the system have a BOM catalog (parts
structure) for imported components with
efective date.
Does the system have a catalog of internal
classifications for the materials
identification?
Does the system maintain a catalog of the
various potential Mexican Duty Rates like
Nafta, PROSEC, Antidumping duty?
Does the system support special formats for
the miscelanea fiscal?
Does the system have the capability to
update the tables of standard and
preferential duties according to an
authorized agency (EDICOMEX) within 24 hours
of a change?
Does the system have a catalog for scrap
classification?
Does the system have a catalog for SAAI-M3
including appendix of Annex 22?
Does the system have the ability to create
unique identifiers for the invoices (raw
material, finished goods, returned material,
samples.
Does the system have a control for the
peso/dollar conversion factor and register
the exchange rate on a daily basis?
Does the system have a catalog of bundles or
packing types?
Does the system have a catalog of suppliers
and industrial processes?
Does the system have a clients catalog?
Does the system have a catalog of
transportation companies?
Does the system have a catalog of apoderados
and legal representatives?
Does the system have a catalog of INPC
(National Consumer Price Index)?
Can the system support fields of 30
characters for machinery and equipment data
such brand, model, and serial number?
Does the system have a catalog of the
applicable fees and duties to be assessed?
Generation of Importation Invoices
Does the system generate a detailed list
that can be reviewed before the generation
of an invoice?
Does the invoice generation comply with the
rules for U. S. and Mexican Customs?
Does the system generate raw material
invoices according in conformance with U. S,
and Mexican Customs Regulations?
Does the system generate machinery and
equipment invoices?
Does the system generate the file with the
invoice information content for the U. S.
Customs in a format that can be sent to the
broker electronically?
Does the system have the ability to
electronically receive a response from the
Customs brokers? (See previous requirement)
Can the system send and receive data from
Customs brokers electronically?
Is the system capable of receiving and
generating electronic shipping notices.
Does the system generate the U. S. Broker
file for machinery and equipment?
Generation of Exportation Invoices
Does the system include on the U. S.
exportacion invoices the description of
parts, country of origin, certificate of
origin, and supplier code?
Besides the legal requirements, is the
system flexible enough to add complementary
information on the invoice?
Can the system cancel Mexican import
balances based on export invoices?
Does the system reduce Mexican Saldo
balances on a FIFO(First In First Out), part
number, BOM, and/or different UM (Unit of
Measure)?
Can the system cancel a partial and or
complete Mexican Pedimento Saldo balance of
a specific import of Machinery and
Equipment?
Does the system cancel the Mexican Import
Saldos for scrap on the basis of a part
number or family basis?
Can the system cancel balances by rework
type?
Is the system capable of accounting for
packing material as a member of the bill of
material and/or as an indirect material?
Inventory Returns
Does the system generate inventory returns?
Can the system reverse a saldo balance
cancelation?
Does the system generate inventory return
documents for finished goods?
Does the system generate inventory return
documents for machiney and equipment?
Does the system generate inventory return
documents for repairments?
Does the system generate inventory return
documents for unfinished goods and scrap?
Does the system generate the Inward Cargo
Manifest?
Generation of Inventories (Importation
Balances)
Does the system keep customs balances by
part number, country of origin, import
invoice, and import pedimento?
Does the system keep machinery and equipment
information by pedimento, country of origin,
date, brand, model, serial number, and
internal identification number?
Does the system validate importation
permits?
Does the system track Maquila movements that
reflect the accurate inventory records for
all parts?
Does the system have an unlimited number of
components or subassemblies that can exist
in a single BOM?
Does the system identify saldo balances by
material type (packing,finished goods,rework)?
Control of Pedimentos
Does the system generate all types of
pedimentos (regimen changes, definitive,
virtual, rectified)?
Can the system transfer information between
plants?
Can the system generate transactions between
the legal enities of the same foreign
parent?
Does the system consolidates importation
pedimentos by raw material, finished goods,
and machinery and equipment?
Does the system have the ability to
strategically select between NAFTA, Prosec,
duty rates?
Can the system perform a change of regimen
for raw material?
Does the system provide detail of the
invoices related to the importation
pedimento?
Does the system generate invoices related to
an exportation pedimento (SITA 24
exportation)?
Can the system copy pedimentos for
rectification?
Does the system comply with SAAI M3
INTERFACE?
Does the system generate the SAAI registers
report for Customs?
Can the system provide a warning of
pedimentos (both component and machinery and
equipment) soon to expire?
Can notes and indicators be listed at the
classification heading level?
Can the pedimento be reviewed before it is
finalized and printed?
General Reports
Does the system have a user friendly Report
Writer feature built in?
Can reports be printed, displayed on screen,
and saved on electronic media (Excel, ASCII
file, EMAIL?
Does the system have all the reports
required by Annex 24 and audit reports?
Does the system have the flexibility to
generate and print special forms?
Does the system generate a full calculation
report of Article 303?
Does the system generate an inventory report
by day and period?
Does the system generate a report of import
entry summaries' discharges?
Does the system generate an entry summary (pedimentos)
report by part number?
Can the system generate a Maquila cycle
report for each export pedimento?
Does the system generate a waste report by
part number?
Does the system generate a report of
pedimentos printed by invoice?
Does the system generate a report of out of
date pedimentos by raw material and / or
waste?
Does the system generate a report of total
pieces of finished goods exported in a range
of dates, breaking by domestic and foreign
materials including costs for each segment?
Does the system facilitate the generation of
INEGI reports including Import and Export
transaction in pesos and the number of
employees, and Annual Report?
Does the system generate a parts report?
Does the system generate a material types
report?
Does the system generate a report of duties
and tariffs?
Does the system generate a report of parts
structures?
Does the system generate a report of
materials by type?
Does the system generate the INEGI monthly
report?
Does the system generate the Maquila
operations annual report for SECOFI
(Secretary of Economy)?
Does the system generate an importation
report by material type?
Does the system generate an importation
report of hazardous materials?
Does the system generate a total pedimentos
report by material type?
Does the system generate an importations
report of machinery and equipment by ID
numbers?
Does the system generate a rectified
pedimentos report?
Does the system generate an importation
manifests reports
Does the system generate an auxiliary
importation report?
Does the system generate a discharge of
pedimentos report?
Does the system generate a report of the
expiration dates for raw material?
Does the system generate a report of the
expiration dates for machinery and
equipment?
Does the system generate a report of
pedimentos with electronic payment?
Does the system generate a report of
machinery and equipment exportations?
Does the system generate a report of models
in repair, importation versus exportation?
Does the system generate a report of
exportation manifests loads?
Does the system generate a report of
importation balances for audit purposes?
Does the system generate a report of raw
material by part number, and pedimento?
Does the system generate a report of
machinery and equipment by type and date?
Does the system generate a report of
machinery and equipment by pedimento?
Does the system generate a report of
machinery and equipment by material class?
Does the system generate a report of
machinery and equipment by brand, model and
serial number?
Does the system generate a report of
machinery and equipment by date and
pedimento?
Does the system generate a report of
machinery and equipment balances by type and
date?
Does the system generate a report of
machinery and equipment balances by
pedimento?
Does the system generate a report of
machinery and equipment balances by material
class?
Does the system generate a report of
machinery and equipment balances by brand,
model and serial number?
Does the system generate a report of
machinery and equipment balances by date and
pedimento?
Audit Reports
Does the system generate a report of
discharges of importation pedimentos?
Does the system generate a report of
importation pedimentos for audit purposes?
Does the system generate a report of
importation invoices for audit purposes?
Does the system generate a detailed report
of inbound and outbound pedimento balances?
Does the system generate a report of
importation and exportation by semester?
Does the system generate a detailed report
of pedimentos?
Does the system generate a report of
pedimentos by date?
Annex 24
Catalogs
Does the system have a catalog of classes of
materials that comply with Annex 24?
Does the system maintain the following taxpayer
information?
-Business name
-Federal Tax Registration Code
-Legal address and the Industrial Plant address
-Main Activity
Does the system maintain registration or
authorization numbers given by the Secretariat of
Economy (SE) for:
-Maquila
-PITEX
-ECE
-RECIME, and/or PROSEC?
Does the system maintain a master of raw materials
with the following data?
-Part number or ID code
-Description
-Importation Harmonized Tariff Number (HTN)
-Measure unit
Can the system classify materials, parts and
components in the following categories?
-Raw materials, parts and components that are
incorporated in the productive process.
-Materials used in the productive process.
-Fuels consumed in the productive process.
-Lubricants consumed in the productive process.
-Auxiliary materials, spare parts and equipment
consumed in a period no longer than 18 months into
the productive process.
-Other materials consumed in the productive process.
-Containers and packs.
-Labels and brochures
Does the system maintain a master of products or
bill of materials that identifies each of the goods
used in the production of export goods? Data must
include:
-Part Number or ID code
-Description
-Exportation Harmonized Tariff Number (HTN)
-Measure Unit
Does the system maintain a master of suppliers with
the following information?
-Code or number identification given by the company
-Name
-Federal tax registration code
-Legal address and the Industrial Plant address.
-CURP (If applies)
Does the system maintain for Mexican suppliers the
registration or authorization number given by the SE
for Maquila, PITEX, RECIME, National Supplier,
and/or PROSEC?
Does the system maintain a master of customers with
the following information?
-Code or number identification given by the company
-Name
-Tax number for foreign customers
-Tax registration code or RFC
-CURP
-Legal Address and the Industrial Plant address
.Does the system maintain for Mexican customers
registration or authorization number given by the SE
for Maquila, PITEX, ECEX, Automotive Industry or
Vehicle Manufacturer, and PROSEC?
Does the system maintain a master of Customs Agents
with the following information?
-Code or number identification given by the company
-Name
-Federal tax registration code and, if applies, the
CURP
-Customs license number (patent)
-Legal address
Does the system maintain a master of maquila
subcontractors with the following information?
-Code or number identification given by the company
-Name, Federal tax registration code and, if
applies, the CURP
-Legal Address
-Date and number of the authorization given by SE
for Transformers, and Sub-maquila
Does the system maintain a master of Fixed Assets
separate from the raw materials master?
Does the master of Fixed Assets includes the
following information?
-Code or number identification given by the company
-Description
-Importation Harmonized Tariff Number (HTS)
Does the system allow to have different Fixed Assets
categories? Including:
-Containers and trailer boxes.
-Machinery, equipment, tools, instruments, molds and
spare parts destined to the productive process.
-Equipment for pollution control; for research or
training, industrial security, telecommunications
and compute, laboratory, measuring, product testing
or quality control, as well as those that intervene
in the productive process related to the exported
products.
-Equipment for management development.
Input Modules
Does the system include an Importation
Module that lets one enter and show the
following data:
-Date of the import entry summary (pedimento
de importacion)
-Number of the import entry summary
-Entry summary key code
-Customs key code or customs section
-Origin of the goods
-Data of the goods (code, description,
tariff number)
-Goods quantity
-Custom value of the goods.
-Unit custom value of the goods
-General Import Tariff Fee that corresponds
to the goods (Preferential fee, PROSEC fee,
8th Rule, TIGI General fee).
Does the system include a Local Materials
Module for similar and identical goods used
in productive processes?
including the following:
-Information of the goods according to the
Materials Information (code, description,
tariff number)
-Origin of the goods
-Goods quantity.
Does the system include an exportation,
return or transfer module that includes the
following:
-Date of the exportation, return or
transference
-Number of the entry summary
-Entry summary key code
-Customs key code or customs section
-Good origin (Maquila, PITEX, ECEX)
-Key code of the country of destiny
-Origin of the goods
-Data of the goods (code, description,
tariff number)
-Goods quantity
-Commercial value of the goods.
Does the system include a nationalization
module (regime change)? Including:
-Entry Summary Date
-Entry Summary Number
-Customs and Section Code
-Merchandise Data (Code, description and
tariff number)
-Merchandise Quantity
-Merchandise´s Custom Value.
Does the system include a Residue Module to
control generation and destination of waste
or scrap?
Does the system include a module of
Complementary Industrial Processes that
includes:
-Third Party Data (Code and Name)
-Industrial Processing Specifications
-Delivered materials description, quantity
and handed date
-Notice´s date, that should be presented at
Local Fiscal Audit (SHCP)
-Description and quantity of the received
product and reception date.
Does the system include a module of Fixed
Assets with the capability to handle
Temporary Import, Return or Transfer,
Nationalization, and Donation?.
Audit Reports
Can the system generate the following
reports?
-Report of the data in each of the
catalogues and modules of this Annex.
-Report of the goods which temporary import
period has expired
-Report of the discharged goods by
exportations
-Report of the discharged goods by returns
-Report of the discharged goods by
transference
-Report of the discharged goods by change of
regime
-Report of the discharged goods by scrap
-Report of the discharged goods by leakage
-Temporary imported goods balance
-Report of the rectification and changes of
data suffered in the system
-Annual tax report of Maqiula
-Annual report of international trade
operations (PITEX annual report)
-Report of international trade operations
(RECIME six month report)
-ECEX annual report
-Informative report A-16. Report of goods
received with 0% Value Added Tax (VAT)
-Informative report A-17. Report of
transferred goods with 0% Value Added Tax
(VAT).
Inventory Control System
Harmonized Tariff Numbers
Does the system establish a relationship between an
HTS number and its corresponding duty rate?
Can HTS numbers be viewed on screen?
Part Numbers
Can the system relate a part number to it correct
scrap HTS?
Does the system handle conversion factors?
Can the system input memo notes?
Can part numbers be viewed on screen?
Finished Goods
Does the system handle alternative finished goods,
and subassemblies?
Does the system generate indented BOMs?
Does the system maintain a history file of BOMs?
Can the bill of materials be consulted on screen?
Is the system capable of controlling BOM effectivity?
Import/ Export Pedimentos
Can internal notes be placed on pedimentos?
Can consolidated pedimentos be identified through
the system??
Does the system have the capability to capture
several invoices?
Can section totals be displayed on screen?
Can the merchandise on consignment be identified
through the system?
Can the system select between the various applicable
duty rates (MFN,NAFTA, PROSEC, Regla 8va.
Does the system identify the pedimentos and import
facturas used for the Article 303 calculation?s
Can pedimentos be consulted on screen?
Does the system discharge out of date pedimento?.
Mexican Customs
Does the system have a HTS module?
Does the system have a module of SICEX-Maquila
Permits?
Does the system have a Prosec Module?
Does the system have a module to capture origin
certificates and manufacturing certificates?
Does the system have an imports module for reworks?
Does the system have an imports module for repair of
machiney and equipment?
Does the system have an exports module for hazardous
material?
Does the system have an exports module for rework?
Does the system have an exports module for machinery
repairment?
Does the system have a module for definitive exports
(tools, national packs)?
Does the system has the capability to print a bar
code for consolidated invoices and pedimentos?
U.S Customs
Does the system have a module for U.S. Customs
Invoice module (manifesto, packing list, American
invoice, invoice summary)?
Does the system have a module to elaborate cost
sheets considering molding process, and stamping?
Does the system support U.S. Export requirements
such as AES (Automated Export System) Option 4?
Does the system have ABI (Automatic Broker
Interchange ) interface capabilities?